The Uphold® App transforms your mobile device into a powerful financial platform, offering full access to the Uphold® ecosystem. With the same robust features as the web platform, the mobile app provides added convenience with touch ID, face recognition, and push notifications for real-time market movements.
Secure your account with fingerprint or facial recognition technology for instant, secure access without remembering complex passwords
Execute trades, set price alerts, and monitor portfolio performance with the full Uphold® Exchange functionality in your pocket
Receive instant alerts for price movements, completed transactions, and security notifications to stay informed
Send and receive payments instantly using QR code technology for seamless peer-to-peer transactions
Track your investment performance with detailed charts and analytics optimized for mobile viewing
View your portfolio and transaction history even without internet connection (trading requires connectivity)
Force close the app, clear cache, restart device, or reinstall the application
Verify credentials, check internet connection, or use web platform temporarily
Switch between WiFi and mobile data, check server status, or try later
Ensure KYC completion, submit required documents, contact support
If you experience persistent Uphold Login not working issues or suspect unauthorized access:
The Uphold® App incorporates enterprise-grade security measures to protect your assets and personal information:
Why is my Uphold App not working after an update?
Post-update issues often relate to cached data conflicts. Try force-closing the app, clearing cache (via device settings), or reinstalling the application. Ensure your device meets minimum system requirements.
How do I enable biometric login on the Uphold App?
After logging in with your credentials, navigate to Settings > Security > Biometric Authentication. Follow the prompts to register your fingerprint or facial data. This will become your primary login method.
What should I do if I receive an "Uphold error decline" on mobile transactions?
Transaction declines can occur due to insufficient funds, security flags, or technical issues. Verify your balance, check transaction limits, and ensure your app is updated. Try the web platform as an alternative.
Can I use the Uphold App on multiple devices simultaneously?
Yes, you can access your Uphold® account on multiple devices. For security, you'll need to complete verification on each new device. Monitor active sessions in your security settings.
How do I recover my account if I can't access the Uphold App?
Use the "Forgot Password" feature on the login screen or access Uphold.com login from a web browser to initiate account recovery. For complex issues, contact support through the Help Center.
Is the Uphold App safe for large transactions?
Yes, the app employs the same security protocols as the web platform. For large transactions, additional verification steps are automatically triggered. Always use secure networks and enable all available security features.